Popular communication platform Discord has announced that the data of a limited number of its users has been compromised as a result of a hack of a third-party customer service provider.
The company claimed that the incident did not directly impact Discord’s internal systems and that the attackers were unable to access Discord servers.
Discord says unauthorized individuals targeted its customer support providers and accessed user data. This data may include your name, email address, IP address, customer support message logs, and limited payment information (such as payment type and last four digits of your card).
The company announced that after discovering the incident, it revoked the provider’s access to its systems, launched an internal investigation, and worked with cyber forensics firms and law enforcement agencies.
It was reported that some users’ identification images (such as driver’s licenses and passports) uploaded during the age verification process may have been among the data accessed. However, Discord confirmed that full credit card numbers, CVV codes, passwords, and messages on the platform were not included in the breach.
Users should be careful, as the credentials in question are also used by cryptocurrency platforms.
The company released the following statement, stating that user privacy and security are one of its priorities.
“While this incident was not directed at us, we take any situation that affects our users’ data seriously. We immediately remove access and conduct a thorough investigation.”
Discord is warning users to be wary of suspicious communications and to only trust notifications from official email addresses.
*This is not investment advice.
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