Ring users report a mysterious login. Amazon blames backend bugs

Amazon’s ring camera went viral and for all the wrong reasons users flooded with Tiktok, Reddit and X with reports of suspicious logins to their accounts.

Screenshots posted online show unknown devices accessing user accounts, raising concerns about potential violations of Amazon’s home security network. All mystical violations occurred on May 28, 2025.

The ring denied that a hack was made, and blamed the issue with status updates and backend updates.

“We are aware of issues where information is displayed incorrectly in the Control Center,” it said. “This is the result of a backend update and we are working to resolve this. There is no reason to believe this is the result of unauthorized access to customer accounts.”

Ring said the device displayed is just a user logged in previously.

“The devices that customers see on the approved client devices page were used at some point to log in to their customer ring account,” a ring spokesperson said. Decryption.

“They can include devices they no longer own, devices for users whose customers share their login information with, and browser logins,” they said.

Of course, that explanation was not skipped. Social media users pushed back the ring’s claims and said the listed devices are devices they don’t own.

“Some people in the comments say it could be a software update that re-recognized an older device you had, but that doesn’t make sense because one of the devices listed is a Chromebook I’ve never owned,” a Reddit user posted.

“OMG! I have six unknown devices that I logged in on May 28, 2025,” another said. “Two of them logged in at 5:56am and the other four logged in at 6:57am. One is an iPhone 6!! It’s definitely not my phone, and nobody I know has this old phone. It’s strange.”

“Absolute bowlocks in your ‘bug’, do I even know Darbhill, or is she associated with our ring cameras and family? ” Written by X User. “Acknowledge that you’ve been hacked and you’re going to fix this.”

Skeptics pointed out that the timing was questionable. Ring founder Jamie Siminoff returned as CEO on July 17th, a day before mystical logins began appearing on user accounts.

According to the report of Business InsiderShiminoff aims to return to the ring’s original mission of “make the neighborhood safer.” Part of that strategy reportedly includes reversing restrictions imposed by Amazon on access to police camera footage.

Anyway, if you have a ring device, security is easy. For unfamiliar devices, check the app’s Control Center, reset your password, and enable two-factor authentication and end-to-end encryption.