Like other financial services, the cryptocurrency world can pose risk to unsuspecting users. We have prepared a guide to help you stay safe from harm and protect your personal data and your money. Be vigilant, and we will do the rest.
When talking about the risks of fraud, cryptocurrencies have several advantages and disadvantages over traditional Fiat trading.
In a Fiat transaction, a scammer only needs some important information about you to access your funds, but in a cryptocurrency transaction you need to break through the actual defense of your wallet.
To access your Cryptopay account, the first thing a hacker needs is an email and a password. Do not use the same password for email accounts and accounts that maintain your money.
I highly recommend enabling it Two-factor authentication. This protects access to your account with a one-time password generated by a special app on your smartphone or another device. Make sure to leave it protected.
Apart from two-factor authentication, Cryptopay utilizes fingerprints, Face authentication (Android, iOS) and device verification to secure access to your account. We want to make sure this is actually you log in from an old or newer device.
However, there are many cases where hacking skills are not required to access your account and the scammers go for persuasive tactics instead.
They often posed as financial advisors, traders, or employees of Fintech companies to scam you for your personal data and try to access your devices and accounts.
Remember Cryptopay Never ask:
- Provides remote access to your device
- To share your password, share your two-factor authentication code or full bank card number.
If someone requests access to this information or your device, it is a sign of fraud. You should stop communicating with this person and let us know immediately.
important! If someone (for example, trading platform) asks you to create a Cryptopay account and work with the company, this may be a serious safety concern. Please note that Cryptopay is not a trading platform and does not partner with such companies.
Why do scammers prefer crypto platforms? The answer may be in the nature of cryptocurrency trading. they are irreversible. If you press the confirmation button and send it to another platform (for example, “for trading”), you will not be able to undo or refund the transaction.
everytime I’ll investigate appropriately Trading platform in question in front Provide documentation to a third party or submit money. A good rule of thumb is, if you don’t think something is too good, that’s probably true.
If you believe you may have been a victim of fraud, we will take immediate action to protect your account and contact you and provide assistance.
Remember: It is the joint efforts of both the company and the customer that make the fraud prevention system effective. Beware!
If you believe a third party has access to your funds or personal information, please contact us immediately using our official channels.
Email: support@cryptopay.me
Online chat (accessible from our website https://www.cryptopay.me/ or from the app ios, android)
Telegram Channel: https://t.me/cryptopayofficial
Please note that we do not provide telephone support and do not use any other messengers other than Telegram. If you are in doubt, it is best to double check through the official channel.
Be safe there!
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