Every bull market attracts a new wave of scammers, and their scams come in many different forms. Our Support Center explains 11 types of scams and how to identify them.
Recently, scammers have found a new tactic: impersonating Kraken recruiters and support staff. What is their purpose? First they steal your trust, then they steal your assets.
They promise a job, partnership, or quick money. They will come up with a story that sounds plausible. They will try to make an emergency feel like an opportunity. But the truth is: Actual employment opportunities are Kraken’s official job portal Don’t be driven by FOMO.
How fake recruiter scams work
These villains are shapeshifters. They appear as “Recruiters” on LinkedIn, send emails from similar domains, and DM you with “exclusive” job openings on Telegram. They may even borrow photos of real Kraken employees or copy legitimate job postings.
Many scams are sophisticated. Some work slowly to gain the victim’s trust, a process often referred to as “butchering the pig.” We worked with the U.S. Secret Service to recover $225 million from these frauds.
Other scams act quickly and use pressure and FOMO to get you to act quickly and without thinking too much. Then comes questions like:
- Pay a “training” or “equipment” fee
- Please provide your wallet key or personal document
Let me be clear: Kraken never asks for payment Throughout the hiring process. Kraken never asks for wallet keysany time, any time.
Think you’ve found a scammer pretending to be the Kraken? tell me about it here.
How to tell what’s real and what’s dangerous
- ✅ Use a verified @kraken.com email address – Scammers use names of real Kraken employees However, from an unrelated email address – If it’s not from @kraken.com, it’s not Kraken.
- ✅ Appear on LinkedIn as a verified Kraken team member – Look for the Kraken Verified badge.
- ✅ Don’t ask for confidential information Outside the secure portal.
- ✅ Don’t force urgent action or payments.
If someone doesn’t check all four boxes, disengage immediately.
What should I do if I think I have been scammed?
Scammers don’t win just because they’re smart. They win because people rush. The best course of action is to move slowly. Learn how to fight back calmly, clearly, and in control.
trust your intuition – If it sounds too good to be true, it is. Guarantees of success do not exist in the real market, only in the case of fraud.
move slowly and carefully – Often the wisest course of action is to do nothing. Scammers use urgency as a weapon. Make a note, hang up, and contact the company through its official website rather than the phone number or link provided.
Check before you trust – Words are cheap. Verification is not. Genuine companies will never call you to resolve your “account issues.” Ask for identification, note the employee number, and follow up through official lines. Fraudsters can fake logos and uniforms, but they can’t fake authenticity.
understand your emotions – Fear, greed and panic are tools of deceivers. If someone’s message makes you anxious or excited, take a step back. End the call, close the chat, and take a breath before acting.
Remember, scammers build trust – Scammers play the long game. They reflect your life, your family, your tone. Just let your guard down. That false friendliness is manipulation disguised as empathy.
Passwords, PINs, and login information cannot be shared – Until now. Not to “recruiters” or “support” or anyone else. Use a password manager that generates random, unique credentials. One breach does not mean suspension of all accounts.
Public profiles can also be used by scammers – Everything you post – your name, occupation, username – becomes fodder for their research. Do you want to reuse the same handles across platforms? You’ve already given them a roadmap. Lock down what you share.
Check your website URL carefully – Fake sites are almost perfect clones and search engines do not always protect users. Don’t click. Type the address directly into your browser. If the URL feels “off”, it probably is.
Avoid the urge to reply – “Unsubscribe” still tells scammers that your email is active. And what is the message “Hello” from an unknown number? It’s not curiosity, it’s bait. Silence is your protection.
discount everything you see – Deepfakes, AI-generated profiles, and fabricated news are the new normal. Don’t take screenshots as truth. Please check information across multiple sources before acting or investing.
Our approach to security
At Kraken, it’s part of our DNA that security comes first. We do not outsource vigilance. We create it, we teach it, and we live it. Productive paranoia is culture. This is how you protect what matters most: your employees, your clients, and their cryptocurrencies.
Every time we slow down to validate, we strengthen not only our defenses, but the entire Kraken ecosystem.
Protect your information. Protect your cryptocurrencies. Please fill out this form If you think you’ve discovered a scammer impersonating Kraken, please let us know.
In the world of cryptocurrencies, curiosity is rewarded, not carelessness. Please share this article. Report fraud. Please be careful. And remember – trust is earned, never assumed.
How to get a (regular) job at Kraken
Remember, Kraken only has one guaranteed legitimate source for legitimate jobs. If you are contacted by a scammer about a role, it may be about a real job opening at Kraken. This is one way scammers make themselves seem genuine. Don’t be fooled. Always go to the source.
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