Customers at JPMorgan Chase, Bank of America and Wells Fargo say the banks have refused to reimburse after bad actors ripped cash from their accounts.

A Wells Fargo customer for nearly four decades says the lender refused to make him whole after scammers drained $20,000 from his account.

Scott Merovitch says he received a call from someone claiming to work at the bank, warning his account was flashing suspicious activity, reports FOX 26 Houston.

According to Merovitch, the caller was able to provide information about his recent transactions.

After the call, a woman pretending to work at Wells Fargo showed up at Merovitch’s front door, asked for his card and cut it into pieces.

Two hours later, Merovitch says $20,000 exited his account at ATM locations just a few miles from his residence.

When he filed for a reimbursement claim, Merovitch says the lender issued a letter telling him that the transactions were made by him or someone who had his permission.

Meanwhile, JPMorgan Chase is refusing to reimburse a man scammed by a fake Apple support text, reports the CBS-affiliated news station KOLD.

The phishing text, posing as Apple’s billing department, claimed unauthorized activity was underway.

The victim says he quickly called the number, and the scammer likely installed malware on his iPhone to tap into his bank account.

Chase says reimbursement is not happening.

“After further review, our claim denial stands as we found these transactions were authorized by the customer with no evidence of fraudulent account takeover or of a compromised device.”

Lastly, Bank of America refused to reimburse a customer who lost $450 to a taxi scam in Panama.

Keith Lee says he was charged $450 for a $10 cab ride, according to the Elliott Report.

The driver claimed Lee’s card didn’t process, so he paid cash.

Bank of America denied his dispute, saying a chip-verified “card-present” transaction was executed.

Consumer advocate Christopher Elliott then stepped in, contacting BofA on Lee’s behalf.

After hearing from Elliott, Bank of America finally reversed the charge. Elliott says the bank acknowledged such taxi scams are well-known.

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New reports show JPMorgan Chase, Wells Fargo and Bank of America are closing the door on customers hit by fraud, rejecting their claims and refusing to reimburse their accounts.

JPMorgan Chase refused to refund a customer in Northern California after a scammer used a fake driver’s license to initiate unauthorized withdrawals, reports the ABC-affiliated news station KGO-TV.

Katrina, who preferred not to give her last name, says someone pretending to be her withdrew money from her Chase account without even having her bank card or PIN.

The con artist, who is still at large, made two withdrawals from Katrina’s account totaling $1,500.

Katrina filed a police report and the next month, she received a letter from Chase telling her that the bank has denied her claim, alleging that she both authorized and benefited from the withdrawals. After Katrina reached out to the local news for help, the bank reversed its decision.

Meanwhile, Wells Fargo has told a customer in South Carolina that she’s out of luck after falling victim to scammers pretending to work at the bank’s fraud department, reports the NBC affiliate WGAL.

Stephanie Zufall received a message asking her to verify a $1,300 Apple Pay transaction. She replied “no” and soon received a call from someone posing as a Wells Fargo representative.

The scammer tricked Zufall into depositing $3,000 into an ATM via her mobile wallet, then stole it by linking her account to his.

Wells Fargo denied her claim and in response to the news report, says it’s re-opened the investigation.

Lastly, Bank of America says it will not reimburse an aspiring entrepreneur’s account after she lost $20,000 to a scammer impersonating the bank.

The customer says she received a call from a spoofed number matching BofA’s support number on her debit card, reports the ABC-affiliated WLS-TV.

The scammer convinced her to transfer the money to supposedly protect it, only for her to later discover that she had been deceived.

Bank of America says it’s not liable and its real staff would never ask customers to send money over the phone.

The customer says the loss has forced her to abandon plans to start a new business.

“I’ve been working 10 to 13 hours plus with no break. I have to expedite that money that was stolen from me, and it wasn’t just stolen from me, but stolen from my kids, too.”

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A high-profile CEO in the crypto space reportedly says that an American bank suddenly decided to shut the company out from banking services, supporting previous rumors of “de-banking” in the digital asset industry.

Anchorage Digital CEO Nathan McCauley says that a bank – who is yet to be named – essentially turned off their bank account for unexplained reasons after two years of working with the lender, reports CNBC.

“Our story is pretty ridiculous… We had a bank that we had a growing relationship with for a number of years, who basically on a dime, decided to turn off our bank account.”

McCauley didn’t mention the name of the bank and a spokesperson for Anchorage declined to provide any other details with CNBC.

The CEO says the bank cut them off in June of 2023, around the same time that numerous reports of “Choke Point 2.0” – or a coordinated effort by the government to shut down the crypto industry – were running rampant.

Says McCauley,

“You can only imagine what was happening to the smaller entrepreneurs who didn’t have the resources to be able to marshal in order to keep their bank accounts open.”

Last month, US Senator Cynthia Lummis (R-WY) said she wants the Federal Deposit Insurance Corporation (FDIC) to secure materials that could be related to the government’s alleged efforts to de-bank crypto firms.

In a letter to FDIC chair Marty Gruenberg, Lummis said whistleblowers claim that the deposit insurer is destroying materials linked to its digital asset activities.

The senator said the FDIC’s alleged efforts to destroy and conceal materials related to Operation Choke Point 2.0 are unacceptable and illegal.

“If it is uncovered that anyone within the FDIC has knowingly destroyed materials or sought to obstruct the oversight functions of the Senate, it will result in swift criminal referrals to the U.S. Department of Justice. The American people deserve transparency, and I will see to it that they get the answers they deserve.”

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